Integration links your store with the system that runs your business — accounting (QuickBooks, Xero), ERP (NetSuite) or a warehouse. Products, prices, stock and orders sync automatically, so staff stop copying data by hand and customers stop ordering items that are out of stock.
Why integrate at all
Without integration, someone re-enters every order into the accounting system and updates stock manually. That's slow and error-prone. With it, the store and back office share one source of truth.
- Orders flow into accounting automatically.
- Stock levels update across every channel in near real time.
- Prices and new products publish from one place.
How the sync works
Most modern systems expose an API. We map your store's fields (SKU, price, quantity) to the ERP's, then sync on a schedule or instantly via webhooks. For systems without an API, scheduled file exchange (CSV) still works.
| Data | Direction |
|---|---|
| Products & prices | ERP → store |
| Stock levels | ERP ↔ store |
| Orders & customers | store → ERP |
Mistakes to avoid
- No single source of truth: decide whether the store or the ERP owns each field before you start.
- Syncing too rarely: overnight-only stock sync leads to overselling on busy days.
- No error alerts: a silent failed sync is worse than none — you need monitoring.
How to start
We audit both systems, agree which one owns each field, build the connector and add monitoring so a failed sync pages us, not your customers. Start with orders and stock — the highest-value flows — then expand.